This position is responsible for the administration and documentation of certifications/assessments and will work closely with the Testing Center Manager/Director to maintain currency in skills and procedures for potential and enrolled college students utilizing approved assessment instruments and standardized procedures, and for high stakes workforce certification exams according to required protocols and guidelines.
Requirements
- Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
- Complete all required high stakes exam proctor training and stay current with exam protocol changes.
- Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
- Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions.
- Assist with scheduling center activity. Respond to customer queries. Promote, demonstrate, and maintain a professional manner and appearance.
- Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus.
- Perform test administrative duties to maintain the proper functioning of the office.
- Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population.
- Ability to research and resolve student and employee related issues.
- Ability to keep departmental information confidential.
Benefits