Membership Specialist, Family Accounts
IXL LearningRaleigh, North Carolina, United States
Posted October 20, 2025
Full Time
About the Company
IXL Learning is a leading provider of web-based educational software, offering personalized learning experiences to over 16 million students worldwide. With a comprehensive K-12 curriculum, real-time analytics, and innovative technology solutions, IXL helps educators and parents understand student progress and improve teaching methods. The company's commitment to enhancing learning outcomes through thoughtful technology has earned it recognition from top school districts and numerous studies on its effectiveness.
Job Description
IXL Learning is seeking an upbeat, analytical individual to join their Customer Support team in Raleigh, NC. The role involves providing exceptional service to customers, communicating product features, processing international wire transfers, and contributing to product improvement. A key aspect of this position is a passion for customer satisfaction and a willingness to learn and grow.
Requirements
- Bachelor’s Degree
- 1+ years experience in a customer-facing role in a corporate setting
- Excellent written and verbal communication skills
- Self-motivated and detail-oriented
- Comfortable with technology
