Customer Service Coordinator
JAC ProductsSaline, Michigan, United States
Posted November 4, 2025
Full Time
About the Company
JAC Products has been a pioneer in the Tier I automotive space for over 50 years and continues to test the limits of functional exterior trim products.
Job Description
Customer Service Coordinator role at JAC Products involves communicating with customers, coordinating shipping, and ensuring correct products and quantities are shipped.
Requirements
- Ensures safe customer service/shipping activities
- Set-up of new part numbers, carrier, container ID, pool address, destination master, and customer EDI
- Complete on time all deliverables assigned to the Customer Service Coordinator
- Ensure Future 3 requirements match customer requirements
- Provide weekly shipping schedule to material planner
- Oversee all shipping of customer product and ASN
- Manage customer shipping process while maintaining 100% delivery rating
- Perform physical inventory counts and monitor finished goods inventory
- Prepares departmental reports as required
- Train Business Unit team members and operators on proper customer shipping schedule, shipping process, customer ASN, and customer websites/EDI
Benefits
- Medical
- Dental
- Vision
- 401(k) with company contribution match
- Paid time off
- Paid holidays
