Customer Service Coordinator I

The Customer Service Coordinator (CSC) position at Aramark in Dallas, TX, involves providing exceptional service and communication to both internal and external customers. This role focuses on resolving client issues, facilitating orders, and maintaining accurate databases through inbound and outbound communication. The role prioritizes positive customer experience and contributes to overall business efficiency.

Requirements

• Lead all inbound client facing activity (phones, emails, web, etc.).
• Partner with client facing field roles.
• Engage clients proactively.
• Mitigate client loss.
• Enable inter-departmental and client communication.
• Identify, manage, and carry out company service programs.
• Alert management to service concerns.
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.