Service Writer Personnel
JACKSON AUTOMOTIVE GROUPOregon, United States
Posted September 24, 2024
Full Time
About the Company
Jackson Automotive Group operates a network of luxury and mainstream automotive dealerships, representing Mercedes-Benz, Volvo, Subaru, and Volkswagen. Serving the Macon, Warner Robins, and broader Middle Georgia region, the company offers a full range of new-vehicle sales, certified pre-owned options, and comprehensive maintenance services. With a reputation for personalized customer care and a commitment to the latest automotive technology, Jackson Automotive Group positions itself as a trusted destination for discerning buyers seeking quality vehicles and reliable after-sales support.
Job Description
Service Writer Personnel - Newport Toyota is seeking a motivated individual to act as a liaison between customers and the technical team, providing excellent customer service and technical diagnosis.
Requirements
- Strong communication skills, both written and verbal
- Strong customer service skills in order to handle customer complaints and questions effectively
- Critical thinking, organization, time management and problem-solving skills to perform their job successfully
- Knowledge of digital technology including the ability to use the internet and the appropriate software
- Ability to interpret technical terms to the customers
- Patience to cope with different customers’ personalities
- Decision-making skills
- Proficiency with industry-specific software