CRM Manager

Lead CRM efforts for Jaded London, supporting e-commerce team to build and scale CRM initiatives, with a focus on customer retention and growth.

Requirements

• CRM specialist with significant experience managing and optimising CRM activity at manager level for retail businesses
• Extensive experience working with CDP platforms, specifically Ometria
• Demonstrable skill and experience of developing customer segmentation models to support business goals
• Data obsessed with a highly analytical mindset
• Excellent ability to build and maintain both internal and external stakeholder relationships
• Strategic mindset combined with intellectual rigour and agility
• Basic knowledge of HTML desirable
• Ability to prioritize and manage multiple projects and deadlines

Benefits

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)