Sales Support Specialist

The Sales Support Specialist will provide customer service to new and existing customers, with growth opportunities in Account Management & Sales. The role is responsible for maintaining required order documentation, entering account order information into the system, and communicating effectively with customers, sales staff, and administrative staff.

Requirements

• Maintains required order documentation
• Enters account order information into system
• Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects.
• Takes order requests from customers via phone, email or in person; ensures product availability and enters order information.
• Answers customer inquiries.
• Regularly determines product availability and modifies customer orders as needed
• Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
• Maintains product knowledge and stays current on vendor promo pricing
• Assists sales team with quote creation when needed
• Manages weekly operations calls and meeting spreadsheets
• Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel