Customer Success Manager - Legal
JigsawNew York, New York, United States
Posted October 29, 2025
Full Time
About the Company
Jigsaw is a cutting-edge diagramming platform that revolutionizes the creation, manipulation, and presentation of business diagrams. With its advanced technology, Jigsaw enables users to build complex diagrams up to 40X faster than traditional tools, offering a visually impactful solution for corporate structures, organizational charts, privacy flows, and more. The platform's key value propositions include speed, aesthetics, and data management, making it an invaluable tool for legal tech, fin tech, accounting, and other technology-driven industries.
Job Description
Jigsaw is seeking a Customer Success Manager to serve legal clients. This role focuses on building long-term relationships, managing product trials, and identifying renewal risks. The company is rapidly growing and offers opportunities for career development within a dynamic environment.
Requirements
- Excellent verbal and written communication skills
- Strong organisational skills
- Problem solving mindset
- Legal Customer Success experience
- Ability to work in a fast-paced environment
- Positive and high energy
- Team player
- Self-motivator
