Implementation Director (Remote - US)

We are looking for an Implementation Director to lead high-impact implementations of enterprise healthcare technology solutions. The role requires strong leadership, risk management, and executive communication skills to navigate complex healthcare environments and deliver measurable client outcomes.

Requirements

• Significant experience in client-facing senior project management, consulting, or operations within healthcare technology implementations.
• Expertise with large hospital systems and/or payers, including Patient Access, Revenue Cycle Management, and/or EHR implementations.
• Strong prioritization and organizational skills across complex, interdependent workstreams.
• Exceptional communication skills with the ability to succinctly convey status, risks, and recommendations to executive stakeholders.
• Proven ability to build trust and maintain executive relationships during challenging situations.
• Creative problem-solving skills, with the ability to anticipate, mitigate, and resolve risks independently while coaching others.
• Analytical skills and familiarity with tools such as Excel, Tableau, Looker, Salesforce, or Smartsheets.
• Intellectual curiosity and a continuous improvement mindset.

Benefits

• Competitive salary range: $157,250 - $185,000, with equity eligibility.
• Comprehensive health, wellness, and benefits package, including medical, dental, vision, and parental leave.
• Flexible work environment (remote, hybrid, or office-based) and unlimited PTO for exempt employees.
• 401(k) with 100% company match up to 3% of annual compensation.
• Professional development opportunities, mentorship, and discretionary learning budgets.
• Inclusion in diversity initiatives and employee resource groups to support a collaborative and equitable workplace.