Customer Success Manager
JobhireBulgaria
Posted March 4, 2026
Full Time
About the Company
JobHire.AI is a personal AI agent for continuous professional development and happiness at work.
Job Description
JobHire.AI is seeking a Customer Success Manager to operate on two levels: 50% hands-on conversations with users and 50% system-building automation and recovery flows. The ideal candidate has 3+ years of experience in customer success, sales, or account management with US-based customers. The role requires a data-driven mindset, strong persuasion skills, and comfort with daily targets and KPIs.
Requirements
- 3+ years of experience in customer success, sales, account management, or support-driven sales with US-based customers
- Fluent English and Russian
- Ability to work 40 hours per week in the USA time zone or USA+EU
- Strong persuasion, negotiation, and objection-handling skills
- Data-driven mindset: you care about conversion, retention, and unit economics
- Comfortable working with daily targets, funnels, and KPIs
- High-speed internet connection (VPN-free)
Benefits
- Competitive package
- 38 days Off (vacation + local holidays) and sick leave
- Remote work - work/life balance