Middle Technical Support Engineer

We are looking for a Technical Support Engineer to join our IT team and ensure smooth technical operations across the company. In this role, you’ll provide hands-on support for employees, maintain IT infrastructure, and help optimize internal processes through smart automation tools.

Requirements

• 2+ years of helpdesk or tech support experience
• Knowledge of core Active Directory services, Remote Desktop Services, and remote assistance tools
• Understanding Networking and Routing
• Proficiency with MS Windows and MS Office Suite
• Strong communication skills to interact with other teams and balance multiple projects
• Intermediate English level or higher
• Knowledge of Linux administration will be an advantage
• Familiarity with AI tools for automating routine tasks and processes
• Bachelor’s degree in Computer Systems/Science or related technical field, or equivalent practical experience

Benefits

• Flexible, remote-first environment
• Equitable rewards
• Career growth opportunities
• Supportive community