The Senior Systems Engineer participates in project plans, schedules, and methodology in the operation and maintenance of multiple system environments.
Requirements
- Install and configure infrastructure to support project needs.
- Diagnose system problems using dumps, traces, or other diagnostics aids.
- Develop and maintain runbooks, modules, and other documentation used by various teams to ensure operational success.
- Recommend and change system parameters or configuration variables to improve overall system performance.
- Work closely with other IT groups to deliver solutions to client.
- Script and automate processes where needed using a variety of tools and languages.
- Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
- Document, manage and implementation of changes and service requests.
- Creation, execution, documentation, and closure of tasks, changes, and requests.
- Additional duties as assigned.