Senior Customer Success Manager
Kahoot!Austin, Texas, United States
Posted March 10, 2026
Full Time
About the Company
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential.
Job Description
At Kahoot!, we're on an exciting journey to transform how the world learns and engages through play. As an Senior Customer Success Manager, you'll be instrumental in guiding our largest clients toward achieving their business goals with our platform.
Requirements
- Proactively consult a portfolio of medium to large Enterprise customers
- Display outstanding business acumen and be able to do Discovery, Pain implication and stakeholder management
- Build and support the development of your team members
- Discover opportunities, recommend solutions and drive success plans with your customers
- Work with our Account Managers and Account Executives
- Gather and document customer feedback
- Drive scalable activities with our Digital Customer Success & Customer Education team
- Occasionally join sales teams on customer calls
- Occasionally join sales and event teams at industry conferences
- Plan and host business reviews, workshops and renewal talks
- Build on our services and product offering
Benefits
- A competitive compensation package
- Health, dental and vision insurance plans
- 401k plan
- PTO - 25 days annual PTO from start date in company
- Flexible working
- Buddy program
- Social and company events (virtual and in person)
- A diverse, friendly and international environment
- Paid parental leave
- Broadband and phone contributions
