JUNIOR IT SYSTEM SYSTEM SPECIALIST (m/w/d)

We are looking for a Junior IT System Specialist to join our IT team in Munich. As a Junior IT System Specialist, you will be responsible for supporting colleagues with technical IT questions, updating our helpdesk knowledge base, and expanding our IT support offer. You will also be responsible for the stability of our workplaces, video conferencing solutions, and IT warehouse at the Munich location.

Requirements

• Completed education as a computer scientist (m/w/d) for system integration or a comparable IT education
• Secure communication in word and writing in German (min. C1) and good English knowledge
• Proven work experience in solving, troubleshooting, and supporting problems in the software and hardware area
• Familiarity with IT helpdesk software Freshservice
• Solution-oriented and focused work style
• Creativity, openness to new and different perspectives, and technologies
• Confident appearance and good dose of empathy