Key Account Management Team Lead
Kaizen GamingSantiago, Santiago Metropolitan Region, Chile
Posted December 28, 2025
Full Time
About the Company
Kaizen Gaming is a diverse team of 2.700 Kaizeners, powering Betano in 19 markets.
Job Description
We are Kaizen Gaming, a diverse team of 2.700 Kaizeners, powering Betano in 19 markets. As a Key Account Management Team Leader, you will oversee the day-to-day operations of the Key Accounts Team in Brazil, driving high performance and customer satisfaction.
Requirements
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience as a Team Leader in a similar role within the gambling, online gaming, or betting industry
- Experience managing VIP or high-net-worth customers in the gambling sector
- Analytical mindset with the ability to interpret customer data and gaming trends
- Proficiency in CRM tools and account management software
- Strong problem-solving skills with a customer-centric approach
- Native Spanish Speaker and excellent command of English
Benefits
- Competitive pay and bonus scheme
- Hybrid way of working
- Buddy support with onboarding