Customer Support Specialist
KAMI WorkforcePasay, Philippines
Posted October 18, 2025
Full Time
About the Company
KAMI Workforce is revolutionizing workforce management by providing innovative HR software solutions and tailored people services that empower companies to maximize their workforce potential. We work closely with our clients to deliver effective workforce solutions that address their unique challenges, harnessing a next-gen HRIS designed to improve efficiency, reduce costs, streamline operations, and boost productivity. Our technology powers our value-added recruitment, remote teams, managed payroll services – delivered with lightning efficiency at lower costs.
Job Description
We are seeking a Customer Support Specialist to be the heartbeat of our brand by engaging with customers, addressing their needs, and resolving issues via tickets and live chat. The role requires empathy, problem-solving skills, and a proactive attitude in a dynamic environment. The company values collaboration, innovation, and exceptional customer experiences.
Requirements
- Excellent written and spoken English communication skills
- Proficiency in CRM systems, chat platforms, and ticketing tools
- Ability to write clear and concise documentation
- Strong attention to detail and analytical problem-solving abilities
- Empathetic and patient communicator
- Proactive, resourceful, and adaptable in fast-paced settings
- Team-oriented but comfortable working independently
- Passion for helping people and delivering exceptional customer experiences
Benefits
- Comprehensive training
- Growth opportunities
- Collaborative team culture
- Remote Setup
