Technical Support Engineer

Technical Support Engineer position at Kaseware, a rapidly growing firm in the law enforcement and corporate security space. The role involves researching, diagnosing, and resolving customer issues in a fast-paced start-up culture.

Requirements

• 4-6 years of proven experience in a heavy customer focus position
• Bachelor’s Degree in Technology, Computer Science, or a related field
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Ability to troubleshoot complex software and hardware issues

Benefits

• Competitive salary and bonus program
• Excellent health, dental, and vision insurance
• Flex Spending Accounts
• Unlimited paid vacation
• 12 paid company holidays
• Paid Sick Time
• Paid Parental Leave
• 401k with company matching
• EcoPass provided for Colorado-based employees