Manager, Customer Growth
Katalon, Inc.Thủ Đức, Vietnam
Posted September 26, 2025
Full Time
About the Company
Katalon is your AI-augmented test management platform that enables quality assurance, DevOps and software teams of any size to deliver world-class customer experiences. Companies like yours rely on Katalon to support their AI-augmented development practices with AI-native software testing. Using Katalon, your teams can accelerate end-to-end software development by powering the authoring, execution, and insights of test automation across any app or environment. Katalon flexibly integrates across your team’s architecture and processes.
Job Description
Katalon is seeking a Customer Growth Manager to lead a team focused on guiding customers through the lifecycle of acquisition, onboarding, retention, and expansion. This role requires a blend of people management, sales, and analytical skills to scale customer success within a Vietnamese market, leveraging AI and automation. The team will be responsible for driving performance, ensuring customer success, and optimizing the customer journey for long-tail customers.
Requirements
- 5 to 7 years of experience in customer success, sales, digital engagement, or lifecycle management in a SaaS environment
- Proven experience mentoring or leading teammates
- Strong English communication skills
- Experience with Salesforce (preferred)
- Analytical and process-driven mindset
- Demonstrated ability to establish structure and prioritize effectively
Benefits
- Competitive Pay & Bonuses
- Health & Happiness
- Location-Tailored Benefits
- Work with top-of-the-line equipment
- Modern facilities
- Helpful allowances
- Room to Grow & Thrive
- Katalon is proud to be an equal-opportunity employer
