Senior Customer Growth Specialist
Katalon, Inc.Thủ Đức, Vietnam
Posted September 26, 2025
Full Time
About the Company
Katalon is your AI-augmented test management platform that enables quality assurance, DevOps and software teams of any size to deliver world-class customer experiences. Companies like yours rely on Katalon to support their AI-augmented development practices with AI-native software testing. Using Katalon, your teams can accelerate end-to-end software development by powering the authoring, execution, and insights of test automation across any app or environment. Katalon flexibly integrates across your team’s architecture and processes.
Job Description
Katalon is a leading AI-augmented software testing company seeking a Senior Customer Growth Specialist to join their Digital Customer Growth Team in Vietnam. This role focuses on acquiring, onboarding, retaining, and expanding customer relationships through digital engagement and scalable processes. The ideal candidate will be digitally savvy, organized, and energized by problem-solving.
Requirements
- 3–5 years of experience in SaaS or customer-facing roles (Customer Success, Renewals, Onboarding, or Support)
- Experience managing high-volume accounts with structured processes and digital tools
- Familiarity with Salesforce and engagement platforms such as Outreach and Gong
- Clear written and verbal communication skills in English
- Ability to prioritize multiple tasks with strong attention to detail
- Comfortable facilitating group webinars or onboarding sessions via Zoom
- Ability to work effectively across global teams and time zones
Benefits
- Competitive Pay & Bonuses
- Comprehensive Health Coverage
- Flexible Work Options
- Generous Time Off
- Work with top-of-the-line equipment and modern facilities
- Helpful allowances to support work setup
- A Place Where You Belong
