Head of Customer Service
Keller Executive SearchChicago, Illinois, United States
Posted September 16, 2025
174000 - 213000 USD year
Full Time
About the Company
Keller Executive Search is a boutique executive recruitment and advisory firm dedicated to connecting top-tier talent with leading organizations worldwide. Drawing on our deep industry expertise and extensive professional networks, we provide tailored solutions in leadership placement and organizational consulting. Our focus is on building meaningful partnerships, delivering exceptional service, and fostering long-term success for both clients and candidates. Our Approach • Tailored Strategies: We customize every search to match the unique needs of each role and organization. • Global Reach: Through our international network, we identify and engage top candidates around the globe. • Long-Term Partnerships: We prioritize lasting relationships and continued growth, serving as trusted advisors throughout your talent journey. To learn more, visit our website at kellerexecutivesearch.com.
Job Description
This senior Customer Service Manager role within Keller Executive Search is responsible for shaping customer service strategy and delivering measurable outcomes. This position involves coaching, optimizing processes, and building data-driven systems to support growth. It requires collaboration with sales, marketing, and people operations to ensure alignment with company priorities.
Requirements
- 7+ years in progressively senior roles within the relevant discipline
- Experience leading managers
- Strong analytical and financial acumen
- Excellent stakeholder management and executive communication skills
- Working knowledge of applicable local laws, standards, and industry best practices
Benefits
- Competitive compensation
- Opportunities for professional growth
- Company culture
- Full medical coverage
- Health and Safety