Head of Operations

Kestra Financial is a wealth management platform dedicated to empowering independent financial professionals. The Head of Operations position will report directly to the EVP, Client Experience Officer and act as a resource, team leader and subject matter expert for business units on all issues relating to trading and cashiering.

Requirements

• Leading leaders of the Trading, Cashiering, Fee Billing and Mailroom departments.
• Set strategy and develop long range business plans for Operations organization.
• Collaborate with senior and executive management on effective recommendations to align processes and customer service with goals.
• Develop and refine policy and procedure for risk management and business opportunity.
• Deliver regular project status reports as well as service quality, productivity and production analyses to senior and executive management.
• Oversight of relationship with clearing and custody partners as it relates to areas of oversight.
• Ensure timely processing of end client account fees.
• Responsible for budget recommendations and adherence.
• Manage high profile and complex situations with financial professionals by proactively partnering with internal stakeholders in support of our financial professionals.
• Partner with Compliance and assist with responses to FINRA, Federal and State regulators and examiners.
• Participate as a contributing member to various internal committees.
• Assist with advisor recruiting initiatives as needed.
• Attend and present at firm conferences as required.
• Some travel may be required.
• Other duties as assigned.

Benefits

• Competitive pay and benefits with a large employer (over 1600 employees nationwide)
• 401(k), health insurance, and a competitive benefits package
• Work in a supportive, collaborative environment committed to professional excellence
• Help clients navigate meaningful financial decisions with confidence
• Opportunities for training, development, and long-term growth within the firm
• Tuition reimbursement for qualified expenses