Technical Account Manager

Ketryx is on a mission to save and improve lives by making medical software and AI safe, secure, and reliable. We're looking for a Technical Account Manager to own the long-term health, engagement, and growth of accounts post implementation.

Requirements

• Manage a defined portfolio of post-implementation customers
• Identify and mitigate risk by tracking adoption trends, configuration issues, feature gaps, and support signals
• Deliver ongoing technical and strategic guidance
• Drive adoption through targeted engagement
• Partner with customer intelligence / analytics to inform health scoring and account strategy
• Act as a trusted technical and business advisor

Benefits

• Competitive compensation
• Generous stock options possible
• Work in an exciting field with a positive impact on the world
• Opportunity to learn and grow as part of a global team
• Generous PTO for full-time