Mortgage Loan Officer - Rochester, NY
KeyBankCity of Rochester, New York, United States
Posted October 28, 2025
Full Time
About the Company
At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day. Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.
Job Description
The Mortgage Loan Officer assists clients with the origination of residential mortgage loans, including providing analysis and advice on home lending solutions that meet their needs and financial objectives.
Requirements
- Prospect home lending business to build and develop new client loan originations and relationships.
- Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
- Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions
- Gather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.
- Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.
- Develop and maintain deep knowledge of KeyBank products, services, and competitive offerings.
- Maintain proficiency on sales/originator systems and develop efficient workflows.
- Keep informed of trends and developments in the real estate market and mortgage industry.
- Works in a branch environment to provide in-person client services 4+ days/week, to include participating in morning huddles and end of day debriefs on targeted days.
Benefits
- This position is eligible to earn commission and deferred incentive compensation.
- Please click here for a list of benefits for which this position is eligible.