Director, Application Engineering
KlaviyoSan Francisco, California, United States
Posted September 26, 2025
248000 - 372000 USD year
Full Time
About the Company
Klaviyo is a CRM platform specialized for B2C brands, offering integrated marketing automation, analytics, and customer service. Its built-in data platform and AI insights enable businesses to deliver personalized 1:1 experiences at scale, enhancing efficiency and driving revenue. Distinctive in its unified solution, Klaviyo serves over 167,000 brands including Mattel and Glossier.
Job Description
Klaviyo values diverse backgrounds and empowers creators. This Director of AI & DevOps Engineering role will lead a team building internal platforms supporting intelligent systems. The role focuses on deploying, managing, and modernizing AI tools and infrastructure, partnering with teams to integrate AI into workflows and innovate new use cases. It's a leadership position focused on scaling technical solutions and driving efficient processes.
Requirements
- 10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems
- 3+ years leading technical teams in high-growth or scaled organizations
- Proven experience designing and operating CI/CD systems, infrastructure-as-code, and observability stacks
- Familiarity with integrating AI services into business systems
- Strong understanding of platform scalability, service reliability, and engineering lifecycle automation
- Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms
- Ability to drive cross-functional collaboration and communicate technical priorities
- A pragmatic and systems-thinking mindset
- Experience with AI in work or personal projects, and a willingness to learn quickly
- Experience building internal developer platforms
Benefits
- Health benefits
- Welfare benefits
