Director, Application Engineering
KlaviyoBoston, Massachusetts, United States
Posted September 26, 2025
248000 - 372000 USD year
Full Time
About the Company
Klaviyo is a CRM platform specialized for B2C brands, offering integrated marketing automation, analytics, and customer service. Its built-in data platform and AI insights enable businesses to deliver personalized 1:1 experiences at scale, enhancing efficiency and driving revenue. Distinctive in its unified solution, Klaviyo serves over 167,000 brands including Mattel and Glossier.
Job Description
Klaviyo is seeking a Director of AI & DevOps Engineering to lead the engineering roadmap for internal AI platforms and DevOps automation. This role will focus on deploying and scaling internal AI tooling and building scalable systems, partnering with engineering, security, and data teams to integrate AI. The ideal candidate will drive technical innovation and transform workflows through modern engineering practices.
Requirements
- 10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems
- 3+ years leading technical teams in high-growth or scaled organizations
- Proven experience designing and operating CI/CD systems, infrastructure-as-code (Terraform or similar), and observability stacks
- Familiarity with integrating AI services or LLM APIs
- Strong understanding of platform scalability, service reliability, and engineering lifecycle automation
- Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms
Benefits
- Health benefits
- Welfare benefits
