Technical Support Engineer

Kombo is a unified API for HR, payroll, and recruiting systems. The company is looking for a Technical Support Engineer to provide exceptional technical assistance to its rapidly growing customer base, debug complex integration issues, and shape the foundation of its support function in the U.S.

Requirements

• Technical background in Software Engineering, Support Engineering, Solutions Engineering, etc.
• Strong communication skills
• Strong problem-solving skills with attention to detail
• Ability to read code and understand data flows and logs
• Ability to explain technical concepts to engineers and non-engineers alike
• Empathy and patience
• Autonomy, initiative, and drive to take on projects
• Preference for working in a high-performance environment
• Prior experience in a technical support role is a plus

Benefits

• Generous paid time off
• 401k matching
• Retirement plan
• Visa sponsorship
• Four-day work week
• Generous parental leave
• Tuition reimbursement
• Relocation assistance