The Sales Executive will be responsible for developing and creating customer relationships, selling KONE digital offering, and ensuring customer satisfaction. They will also be accountable for generating leads, opportunities, orders, and contracts to meet sales budget and pricing targets.
Requirements
- Proactively develops and creates customer relationships
- Drives solution selling methodology with architects and developers, consultants or other influencers
- Creates interest and demonstrates value of KONE digital offering to influencers and customers
- Develops and grows KONE's position in customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
- Generates leads, opportunities, orders and contracts to meet sales budget and pricing targets
- Finds customer needs and designs solution to meet them
- Is accountable for setting optimal market pricing for each solution
- Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information
- Ensures the importance of site readiness communicated to customer and included in the contract
- Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
- Is accountable for the project until Order Booking
- Ensures correct project categorization at Decision to start tendering by Gate approver
- Supports the finance function in money collection
- Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
- Responsible for gathering relevant information about market and competitors from the field
- Responsible for timely and accurate reporting
- Documents full information of opportunities, tasks and visits, including won and lost reasons
- Responsible for correct opportunity data in CRM
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and innovative working culture
- Employee engagement and recognition
- Sustainability-focused company
- Ethical business practices
- Healthy and balanced work-life balance
