Senior Technical Support Engineer

As a Senior Technical Support Engineer, you will work with top developers to implement Kong products and technologies, leading investigations and collaborating with teams to resolve complex customer issues. You will also create knowledge articles, provide feedback, and participate in innovation projects.

Requirements

• 5+ years of experience in a customer-facing technical role
• Experience with cloud technologies, containers, and cluster deployment tools
• Familiarity with REST and RESTful APIs, web architectures, and HTTP
• Coding skills, including read and troubleshoot code

Benefits

• Competitive salary
• Opportunities for growth and professional development
• Collaborative and dynamic work environment