Senior Customer Success Manager (Financials)
KplerNew York, New York, United States
Posted October 8, 2025
110000 - 130000 USD year
Full Time
About the Company
Kpler is a subscription-based data and analytics platform specializing in global trade intelligence. Offering real-time insights across commodities, shipping, and financial markets, Kpler empowers traders, analysts, and shipping professionals to make informed decisions and optimize operations. With brands like MarineTraffic leading the way in maritime intelligence, Kpler simplifies complex data for businesses navigating global trade with confidence.
Job Description
Kpler empowers organizations to make informed decisions in commodities, energy, and maritime sectors through user-friendly platforms and cutting-edge intelligence. The Senior Customer Success Manager role focuses on helping financial clients understand and utilize Kpler's solutions, providing expertise, and ensuring client success. The position requires strong communication, analytical, and problem-solving skills within a fast-paced, ever-changing environment.
Requirements
- 5+ years of experience as a customer success manager, preferably in energy or commodity markets
- Comfort with data and understanding its relevance
- Experience with programming languages like Python or R is a plus
- Client-focused, adaptable, and strong communication skills
- Autonomous and self-disciplined with a team player mentality
- Methodical, analytical, and attention to detail skills
