CORP RET OPS/SR BUSINESS SPECIALIST - ECOMMERCE
KrogerCincinnati, Ohio, United States
Posted December 19, 2025
Full Time
About the Company
The Kroger Family of Companies is a nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
Job Description
Lead a team to identify opportunities, define processes, conduct test & learns, develop communication and training materials and guide company-wide rollout of solutions that would improve the associate, customer & sales experience within eCommerce Operations.
Requirements
- Utilize knowledge of process improvement tools, to conduct observations, track performance measurements, manage test & learns, facilitate change and summarize results
- Evaluate current eCommerce operational best practices and results; identify areas of improvement and develop enterprise-wide solutions
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Benefits
- Healthcare coverage
- Flexible scheduling with paid time off
- Emotional and financial support
- Associate discounts on purchases
- Tuition reimbursement
- Potential for growth through training programs and career pathways