IT Services Management Professionals
KSMAthens, Attica, Greece
Posted June 30, 2025
Full Time
About the Company
KSM is part of the continuous development path in the field of IT services for digital transformation projects for large energy companies.
Job Description
KSM is seeking IT Services Management professionals to support the digital transformation of a large energy company. This role involves leading IT Service Management teams, optimizing service processes, and ensuring reliability and efficiency through standards like ITIL and ServiceNow. The company is part of a continuous development path focused on IT Services Management.
Requirements
- Map and standardize IT Service Management processes.
- Apply the continuous improvement framework.
- Manage and monitor SLAs between IT and business units.
- Create performance reports and review service performance data.
- Support certifications and integration of best ITIL practices.
