KSM is seeking Technical Support Engineers to provide technical support services to their clients, a leading electricity generator and supplier in Greece and Europe. The role involves troubleshooting system issues, training users, managing hardware and software, and collaborating with other departments. The company values collaboration and innovation.
Requirements
- At least 2 years of proven work experience as a Technical Support Engineer or similar role
- Hands-on experience with Windows (Linux could be a plus)
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software
- Excellent problem-solving and communication skills
- Excellent knowledge of English and Greek language
- BS degree in Information Technology, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Benefits
- Competitive compensation package
- Working in a rapidly evolving professional environment
- Training and development opportunities
- Dynamic market input, pioneering systems, competitive advantage