Customer Service Team Leader
Kuoni TumlareTallinn, Estonia
Posted September 6, 2025
Full Time
About the Company
Kuoni Tumlare is a leading destination management company with over a century of experience, offering a wide range of tours, congresses, MICE events, travel consulting, and specialized interest trips. Our key products include MyBus excursions and guaranteed departure tours, delivered by expert Seat-in-Coach specialists. We collaborate closely with trusted suppliers to cater to diverse customer needs, creating impactful experiences that benefit both our partners and society.
Job Description
The Customer Service Team Leader plays a pivotal role in supporting the North Operations Centre by partnering closely with the North Operations Centre Manager to guide, mentor, and motivate the team.
Requirements
- Team Leadership & Development
- Operational Excellence
- Collaboration & Communication
Benefits
- Nice office in Ülemiste City (hybrid working possibility after probation period)
- Health insurance covered by the company and 3 paid by the company health days per year (after probation time)
- Service leave days according to seniority
- Annual Awards and Recognition for high performers
- Different training and self-development activities
- Career development opportunity within the Group
