Laivly empowers global brands to embed artificial intelligence into their contact centers through its flagship Sidd platform. By seamlessly integrating AI, machine learning, and robotic process automation into existing customer‑service workflows, Sidd delivers measurable improvements in data quality, operational consistency, and customer satisfaction. The company tailors each deployment to a brand’s specific business objectives, ensuring that AI solutions translate into tangible ROI rather than abstract potential. Laivly’s focus on attended automation, bot technology, and digital adoption positions it as a trusted partner for organizations seeking to modernize customer interactions while maintaining operational excellence.
Open Positions
Customer Success Manager
3-5+ years of experience in Customer Success, business acumen, analytical mindset, and experience facilitating discovery sessions
Sr. Machine Learning Scientist & Engineer
2+ years of experience working with LLMs, prompt design, or applied NLP; Bachelor's degree in Computer Science, Computational Linguistics, Statistics, or related field; Strong Python programming skills
Senior Software Developer
At least 5 years of software development experience, experience with Object Relationship Mapping, and strong software architecture and design experience
Director, Channel Sales
8+ years in sales, partnerships, & alliances in SaaS or enterprise software, with direct experience with major channel TSDs/Master Agents and strong executive presence
Account Executive / Enterprise CX Consultant
Mid-level experience, strong understanding of contact center operations and customer experience trends, consultative mindset, exceptional communication and relationship-building skills
Senior Software Developer (Remote Philippines)
At least 5 years of software development experience, strong software architecture and design skills, and experience with UI/UX design principles