Temp Call Center Representative
Latitude IncRockville, Maryland, United States
Posted August 20, 2025
48000 - 56000 USD year
Contract / Temporary
About the Company
Latitude Inc is a Human Resource Consulting Firm with offices in Hanover, MD, and Winter Park, FL. Offering contract, contract-to-hire, and direct placement services across various industries including Technology, Engineering, and Communications, Latitude stands out through its experienced management team and professional recruiters. The company provides tailored recruiting, skills evaluation, background checks, and drug tests to ensure successful placements and cost efficiency for clients in the Beltway Corridor and nationwide.
Job Description
We are seeking a friendly and customer-focused Call Center Representative to handle inbound and outbound customer calls with professionalism and efficiency. The role involves resolving customer issues, maintaining accuracy, and maintaining a positive customer experience in a fast-paced environment. This is a contract position until March 2026.
Requirements
- Answer incoming customer calls and respond to inquiries.
- Make outbound calls for follow-ups and sales initiatives.
- Resolve customer concerns efficiently and accurately.
- Maintain up-to-date knowledge of products and procedures.
- Document all interactions accurately.
- Meet or exceed performance metrics.
