Customer Success Manager - Associate

Customer Success Manager – Associate focuses on managing customer accounts by building strong relationships and demonstrating company programs and services.

Requirements

• Manage customer accounts.
• Demonstrate company programs and services.
• Handle phone inquiries and support
• Build and maintain strong relationships by addressing customer needs promptly and professionally.
• Handle customer issues, escalating complex problems as needed to provide timely solutions.
• Support the customer portfolio by tracking engagement and identifying opportunities for further support.