Client Success Manager, German Speaker (Remote)
LearnlightPortugal • Madrid, Community of Madrid, Spain
Posted October 7, 2025
Full Time
About the Company
We're a global EdTech leader with over 16 years of experience in communication skills training, redefining collaboration in a global, digital-first world. We help businesses and global mobility partners unlock the true potential of their talent through language, intercultural, and interpersonal skills. Our expert trainers and cutting-edge AI tools create a learning experience that combines flexibility and impact, helping businesses foster trust, mutual understanding, and inclusivity in today's workplace. To ensure a respectful online community, here are our social media guidelines: https://www.learnlight.com/en/online-social-media-principles/ For more information visit: https://www.learnlight.com
Job Description
Learnlight is seeking a passionate Client Success Manager to join their team in remote Germany, reporting to the Regional Head of Client Success Management. The role involves building relationships with clients, implementing programs, ensuring data accuracy, and serving as a primary point of contact for escalations. This is an opportunity to be part of an EdTech company passionate about training and impactful learning.
Requirements
- Demonstrated experience working in a similar role or customer support
- Advanced proficiency in both German and English
- Exceptional communication and interpersonal skills
- Adaptability to different client profiles
- Ability to work in a dynamic and autonomous environment using Dynamics CRM and Learnlight platform
Benefits
- Work-Life Balance
- Learning & Development
- Community Events
- Company News
- Cultural Collaboration
- Referral Bonus