Technical Support Engineer

We are looking for a Technical Support Engineer to handle complex technical issues, resolve 2nd level technical issues, and liaise with 1st level & 3rd level teams. Must have at least 1 year of experience in a technical support role, Linux knowledge, and fluent English communication skills.

Requirements

• At least 1 year of experience in a technical support role
• Linux knowledge
• Knowledge of Hardware (Servers, RAM, HDD)
• Ability to handle customers
• Fluent English communication skills
• Available to work in rotating shifts
• Eligibility to work in the Netherlands

Benefits

• Participation in annual company bonus scheme and company pension
• Internet allowance and travel allowance
• Working from home policy
• Lease bike plan
• 25 days of paid time off (and the option to buy or sell up to 5 more days)
• Free lunch, parking, and fresh fruit provided when in the office
• Attractive relocation packages and an agency that takes care of the entire visa process
• Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings
• Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
• Monthly after work drinks
• A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference