Technical Support Engineer (m/f/d) – Datacenter | IaaS |
LeasewebBaden-Württemberg, Germany
Posted September 2, 2025
Full Time
About the Company
Leaseweb is a leading Cloud services provider offering a comprehensive range of solutions including Public Cloud, Private Cloud, Hybrid Hosting, Colocation, CDN, Cyber Security Services, and Dedicated Servers. With over 80,000 servers managed across 20+ data centers globally, Leaseweb supports mission-critical applications for SMBs to Enterprises. The company's superior global network with a capacity of more than 10 Tbps ensures exceptional performance and reliability.
Job Description
Leaseweb is seeking a Technical Support Engineer to troubleshoot and solve problems for customers. This is a 24/7 rotating shift system with 10-day shifts, offering a chance to contribute to the reliability and success of their globally managed hybrid platform. The role focuses on server, network, and power equipment troubleshooting, alongside customer communication.
Requirements
- Strong command of Linux
- Solid experience with hardware (RS232 console, USB-to-RS232)
- Thorough understanding of networking fundamentals
- Basics in monitoring/ticketing tools
- Driver's license
- Strong communication skills
Benefits
- Purposeful work
- Real tech depth
- Open culture
- Grow with us
- Subsidies
- Stay healthy and motivated
- Company health insurance
- Company pension scheme
- Bonus system
- Shares
