Bilingual Patient Access Specialist
Legacy Community HealthHouston, Texas, United States
Posted September 4, 2025
Full Time
About the Company
Legacy Community Health is a comprehensive healthcare system serving over 50 locations in Texas, offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services. As the largest Federally Qualified Health Center (FQHC) in Texas and a United Way affiliate since 1990, Legacy is committed to providing high-quality healthcare to underserved communities without regard to ability to pay.
Job Description
Legacy Community Health is seeking a Bilingual Patient Access Specialist to revolutionize patient interactions through advanced communication channels. This role involves scheduling appointments, verifying insurance, and providing a seamless experience for patients. It focuses on integrating data-driven approaches into patient care and improving access to care. The position is rotating, offering flexibility and opportunities for growth.
Requirements
- High school diploma or equivalent
- 1-2 years of customer service experience (preferred)
- Proficiency in English and Spanish (strongly preferred)
- Strong communication and computer skills
- Data entry and digital platform navigation skills
- Medical and insurance terminology knowledge (preferred)
Benefits
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account
- 403(b) Retirement Plan
- Short-Term & Long-Term Disability
- Subsidized Gym Membership
- Travel Insurance