Customer Service Summer Associate

Legrand has an exciting opportunity for a Customer Service Summer Associate to join the Electrical Wiring Systems Wiremold Team in West Hartford, CT. This position will serve as the primary contact for our internal and external customers, distributors, and Field Sales Representatives with inquiries such as need for products, product information, and product complaints or returns.

Requirements

• Assists distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving discrepancies through phone, fax and email communications.
• Receives and processes all incoming orders while taking steps to apply proper pricing, stock availability and special instructions.
• Coordinates customer requirements between manufacturing, traffic, shipping, field sales, carriers and other internal sales teams to ensure complete customer satisfaction.

Benefits

• Paid Time Off (PTO)
• Holiday Pay
• Short-term and Long-term Disability Benefit Plans
• Paid Maternity and Parental Leave
• Bonus Opportunities
• Paid Time Off to Volunteer