Senior Complaints Operations Manager

Lendable is a fintech company that is building the world's best technology to help people get credit and save money. As a Senior Complaints Operations Manager, you will lead the strategic direction of the complaints department and build a high-performance environment that balances regulatory compliance with innovative technology-driven agility.

Requirements

• Significant experience leading teams within the financial services sector.
• Deep, practical knowledge of FCA regulatory requirements and DISP rules.
• Proven ability to manage and influence key influencers and decision-makers.
• Strong communication skills, both written and verbal.
• A track record of prioritising and delivering in a fast-moving, high-growth environment.

Benefits

• Best-in-class compensation, including equity.
• Private health insurance
• Flexible working hours
• Fully stocked kitchen