Director, Vendor Performance Management

Director, Vendor Performance Management at Algonquin Power & Utilities Corp. responsible for governance, performance, and value realization of Liberty's strategic IT service providers.

Requirements

• Experience with establishing and delivery of IT Application and Infrastructure managed services
• Solid understanding of vendor governance models, performance scorecards, and escalation management
• Experience coordinating QBRs, tracking SLAs/KPIs, and driving corrective action plans
• Familiarity with RFI/RFP processes and vendor selection best practices
• Ability to work closely with Procurement, Legal, and Finance during contract review and negotiation
• Experience in identifying cost-saving opportunities through vendor consolidation or renegotiation
• Knowledge of risk, compliance, and audit requirements related to third-party services
• Strong communication, organizational, and issue-resolution skills
• Proficiency in vendor performance tracking tools or contract lifecycle management platforms is an asset
• Experience in tracking and reporting on vendor spend, including utilization and capacity planning
• Certifications such as CSMP or CPSM are advantageous

Benefits

• Collaborative environment with a genuine flexible working policy
• Share purchase/match plan
• A defined contribution savings plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Group Benefit Plan
• Variety of Health & Wellness programs
• Discount and Perks program