On-Call Residential Services Coordinator

The Mountain View Residential Service Coordinator plays a key role in keeping the site safe, welcoming, and running smoothly. The position is responsible for monitoring site safety, supporting daily tasks, and providing calm, supportive crisis response to clients.

Requirements

• High school diploma or GED required
• 2 years of directly related experience in the homelessness or human services field may qualify
• Willingness and ability to work with people from all backgrounds with care, respect, and empathy
• Emotional Regulation: Manages stress and emotions professionally, remaining calm and supportive even under pressure
• Growth Mindset: Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning
• Team & Independence: Works well both independently and as part of a collaborative team
• Documentation: Maintains clear, unbiased, and professional documentation and communication
• Organization & Prioritization: Demonstrates organizational skills and attention to detail to support smooth daily operations
• Technology: Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package