Residential Service Coordinators

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. The First Step for Families Residential Service Coordinator plays an important role in keeping the site safe, welcoming, and running smoothly, providing calm, supportive crisis response, and connecting clients to appropriate resources as needed.

Requirements

• High School Diploma or GED required; 2–3 years of consistent equivalent experience in a related field may substitute for formal education
• Demonstrates care, respect, and empathy when working with people from all backgrounds
• Manages stress and emotions professionally, remaining calm, composed, and supportive under pressure
• Works effectively both independently and collaboratively within a team
• Maintains clear, unbiased, and professional documentation and communication at all times
• Demonstrates strong organizational skills, attention to detail, and the ability to prioritize tasks to support efficient operations and positive client and team interactions
• Proficient in using technology such as phones, messaging systems, email, Microsoft Word, Excel, and databases to complete administrative and communication tasks

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package