Head of T&S Operations

The Head of Trust & Safety Operations is a strategic and hands-on leader responsible for safeguarding Linktree’s global community and maintaining the integrity of the platform. This role ensures that users can engage safely and confidently while supporting the company’s rapid global growth.

Requirements

• 8+ years of experience in scaled Trust & Safety or Risk Operations leadership
• Deep experience with moderation systems, fraud or abuse prevention, and incident escalation
• Data-driven leader who uses metrics to improve outcomes and efficiency
• Calm, decisive, and empathetic during crises and sensitive escalations
• Skilled at managing cross-functional partnerships with Product, Legal, and Engineering
• Proven ability to build structure and clarity in fast-paced, high-growth environments

Benefits

• Annual wellbeing allowance
• 100% coverage of monthly premiums for medical, dental, vision, disability and life insurance
• Employer contribution towards retirement
• Generous time off for vacation, holidays, parental leave, volunteer time, and other categories
• Employee stock option program