Analista de Suporte Pleno

We are looking for a Senior Support Analyst to join our team at Linx. As a Senior Support Analyst, you will be responsible for providing top-notch support to our clients, ensuring their experience is the best in the market. You will work closely with our product teams to define scope, roadmaps, sprints, and prioritizations.

Requirements

• Be a person of people – Communicative, who knows how to talk and, if necessary, have difficult conversations.
• Knowledge of the software segment and retail market;
• Experience with internal or external customer service.
• Have knowledge about API Rest, SQL Server, Python, NodeJS, Postman.

Benefits

• Hybrid work schedule
• Food voucher
• Lunch voucher
• Birthday Day Off
• Study and free course allowance
• Profit sharing and results
• Baby #soulinx on Board (program with several benefits for our dads and moms)
• My Pet Club
• Holidays & Co
• Wedding gift
• Medical assistance
• Dental assistance
• Life insurance
• Acolhe 360: Support Program for the Collaborator through a multidisciplinary team
• Partnership with Allya: super discounts in establishments around Brazil
• Vitta Prime Care: our Digital Hospital available 24/7 for you
• Partnership with fitness networks through WellHub