We are looking for a Senior Support Analyst to join our team at Linx. As a Senior Support Analyst, you will be responsible for providing top-notch support to our clients, ensuring their experience is the best in the market. You will work closely with our product teams to define scope, roadmaps, sprints, and prioritizations.
Requirements
- Be a person of people – Communicative, who knows how to talk and, if necessary, have difficult conversations.
- Knowledge of the software segment and retail market;
- Experience with internal or external customer service.
- Have knowledge about API Rest, SQL Server, Python, NodeJS, Postman.
Benefits
- Hybrid work schedule
- Food voucher
- Lunch voucher
- Birthday Day Off
- Study and free course allowance
- Profit sharing and results
- Baby #soulinx on Board (program with several benefits for our dads and moms)
- My Pet Club
- Holidays & Co
- Wedding gift
- Medical assistance
- Dental assistance
- Life insurance
- Acolhe 360: Support Program for the Collaborator through a multidisciplinary team
- Partnership with Allya: super discounts in establishments around Brazil
- Vitta Prime Care: our Digital Hospital available 24/7 for you
- Partnership with fitness networks through WellHub