Join Litera's dynamic team as an Implementation Consultant and drive innovation in legal technology. You'll work with customers to implement Peppermint software, provide post-Go Live support, and deliver workshops and consultancy services.
Requirements
- Experience and knowledge of 'CRM' software and ERM software, general business process automation tools, and Microsoft Office applications
- Experience/Knowledge of BD and Marketing
- Ability to gather and interpret client business needs and communicate requirements
- Ability to write technical documentation and follow standard methodology
- Proven technical ability to implement functionality into software e.g. building workflows, dashboards, reports, templates
- Strong analytical capabilities, including the ability to identify, troubleshoot and resolve configuration and functional business issues
- Strong people skills in building trust and relationships and creating a collaborative style with clients
- Previous experience delivering software training (in house or client side)
- Understands and has demonstrated previous success in a consultancy role
- Client facing experience or experience working with Legal Stakeholders 'in house'.
- Commercial business expertise.
- Experience in using and configuring in the Power Platform including Peppermint.
- Previous experience of implementing 'front end' software solutions into law firms or other regulatory environments
- Understanding of Peppermint software functionality. Note that this will be developed on the job, or from previous experience of Peppermint software solutions.
- Experience of marketing, relationship management and business development technology to drive growth (Client engagement specialism)
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- 401k contribution
