Director, Solutions Consulting
LiteraNew York, New York, United States • New Jersey, United States
Posted October 15, 2025
165000 - 185000 USD year
Full Time
About the Company
Litera is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment.
Job Description
Join the Legal Tech Revolution at Litera and shape the future of how law is practiced. As a Director, Solutions Consulting, you will lead a high-performing Solution Consulting team and drive customer product adoption, best-practice consultation, and long-term customer success across our solutions.
Requirements
- 8+ years of experience in Solution Consulting, Customer Success, Technical Account Management or related leadership roles within SaaS (legal technology experience preferred)
- Proven track record of building and scaling teams that drive measurable customer adoption and retention
- Strong consultative skills with the ability to influence executive stakeholders and guide customers on best practices
- Excellent understanding of SaaS delivery models, customer lifecycle, and enterprise adoption challenges
- Experience developing and operationalizing frameworks, playbooks, and methodologies for customer engagement
- Strong analytical and strategic thinking skills; ability to define KPIs and drive data-backed decision making
- Exceptional communication and executive presence, with the ability to engage both technical and business leaders
Benefits
- Generous Paid Time Off
- Comprehensive Benefits Package
- 401k Matching
- Retirement Plan
- Career Growth and Development
