Risk Operations Associate
LithicManila, Philippines • Manila, Philippines
Posted October 22, 2025
770000 - 1200000 PHP year
Full Time
About the Company
Lithic is a payment technology company that simplifies the creation of custom payment cards for businesses. Offering accessible APIs and straightforward pricing, Lithic enables developers to quickly integrate card-based solutions into their products or services, whether for customer payments, back-office operations, or disbursements. With no complex contracts or lengthy sales processes, Lithic aims to reduce time to market and unlock new revenue streams while scaling with evolving business needs.
Job Description
Lithic is seeking an experienced Risk Operations Associate to manage fraud operations and deliver client support. This role focuses on complex investigations, making risk decisions, and improving systems and processes. It requires a combination of fraud risk management and customer service skills, utilizing cutting-edge financial technology. The position involves working with a fintech and emerging financial technology company.
Requirements
- 3+ years of complex issuer fraud investigations
- Expert knowledge of first party and third party fraud typologies
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
- Detail-oriented approach
- Advanced Google Suite skills
- Experience with case management systems, SQL, or data analysis tools is a plus
- Base Salary: PH$770,000 - PH$1,200,000 dependent on experience
Benefits
- Health, vision, and dental insurance
- HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and AD&D
- 3% cashback on all Privacy purchases
- Work From Anywhere: work from anywhere in the world
- 5-Year Fully Paid 4-Week Sabbatical Program
